Refund Policy
Last updated: August 2026
At SnoozeLab, we stand behind every Pure Patch we sell. If you're not completely satisfied, we want to make it right.
30-Day Satisfaction Guarantee
We offer a 30-day money-back guarantee on all orders. If you're not happy with your purchase for any reason, contact us within 30 days of receiving your order and we'll issue a full refund — no questions asked.
How to Request a Refund
To start a return or refund, please email us at support@snoozelab.com with:
- Your order number
- The reason for your return (optional but helpful)
We'll respond within 1–2 business days with next steps.
Refund Timeline
Once your refund is approved, it will be processed within 3–5 business days. Funds will be returned to your original payment method.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately with a photo and we'll send a replacement at no charge.
Questions?
Reach out anytime at support@snoozelab.com — we're happy to help.